Política de Cookies

Information on the use of Cookies

From taxilagraciosa.es we wish to inform you that our website uses cookies to analyze user navigation and to provide a better browsing experience.

This is something common that all websites do (sometimes unknowingly as many users of personal blogs), but we want to be clear and transparent about the use that is made of them in our case.

What are cookies?

Cookies are small files that are installed on the computer from which you access our website for a variety of purposes related to navigation, such as recognising you when you return to our website or remembering your preferences.

Cookies are an essential tool for proper navigation on most websites (also on ours), facilitating usability and ease of navigation.

Cookies also sometimes help us to locate errors related to navigation that would otherwise be difficult to identify, making it easier for us to correct them.

Under no circumstances can a cookie damage your computer. The fact that you now see many warnings about the use of cookies is not because it is something new (cookies have been with us for decades), but the novelty now is that users are informed of what data is handled with them (although they are the same as always).

According to the time they remain active, they can be:

Session cookies: Their duration is very short, normally until the browser is closed, or little more, disappearing without leaving a trace on the computer. Their purpose is usually to store some variables or data to be used in the short term, facilitating browsing and increasing usability. They are the ones we use the most, and allow things like adding things to the cart, not having to fill in the form again if you have to go back, etc…

Permanent cookies: Their duration is longer, although they always have a specific duration (they have a deletion date) and are usually used to store data that for different purposes it is interesting for them to remain stored for a longer period of time. For example, they are in charge of remembering your user every time you enter, so that you don’t have to identify yourself every time.

Depending on who manages them they can be:

Own cookies: These are those managed exclusively by us with the aim of facilitating browsing and the correct use of the website and the purchasing process.
Third-party cookies: These are sent by an entity other than us, which will be responsible for processing the data. For example Google, which is our statistics provider that allows us to better understand aggregate behaviour (never individual). Many of these cookies are only installed if you come from a third party (by clicking on an advertisement, an email, a social network…).
Depending on their nature or purpose, they can be:

Technical cookies: Essential for the correct functioning of the website or some functionality. They are mostly own cookies, which we use to improve our service. Such basic things as remembering the products you have added to the cart, recognising your customer user each time you enter (if you have identified yourself), remembering the form data in case you have to go back, correctly calculating the shipping costs, etc…
Analytical cookies: These allow users to be quantified and their browsing behaviour to be analysed, in an aggregate and anonymous way. They are usually third-party cookies that provide us with data on which pages are the most visited, at what time, from what devices, which is of great help to us to improve the layout of the website and to know which aspects are of most interest or where there may be a problem with browsing.
Advertising cookies: These allow us to measure and optimise the impact of advertising campaigns. They are also usually third-party cookies that allow us to know the impact of an advertising campaign on search engines, social networks, email, other websites… The data they provide are aggregated and anonymous, just like the analytics, with which they are sometimes integrated in the same reports.

Cookies used on this website

PHPSESSID: Strictly necessary technical cookie that contains the session identifier. It is deleted when the browser is closed.
Cookies: Own technical and strictly necessary cookie that contains the value of whether the installation of cookies has been accepted. It expires after 30 days.
Remember: Own and strictly necessary technical cookie that remembers registered customers (if they check the option to remember them). It expires after 30 days or when logging out of the account.
_ga: Third-party analytical cookie (Google Analytics) that enables the unique visits control function. The first time a user enters the website through a browser, this cookie will be installed. When this user re-enters the website with the same browser, the cookie will consider that it is the same user. Only in the event that the user changes browser, it will be considered another user. It expires 2 years after the last update.
_gid: Third-party analytical cookie (Google Analytics) used to distinguish users. It expires after 24 hours.
_gat: Third-party analytical cookie (Google Analytics). Used to limit the request rate – limiting data collection on high traffic sites. Expires after one minute.
_gac: Third-party advertising cookie (Google Adwords). It includes campaign information about the user. Only installed if you come from a Google ad. It expires after 90 days.
_gcl_aw: Third-party advertising cookie (Google Adwords). It facilitates the tracking of conversions, allowing you to check the performance of campaigns. It is only installed if you come from a Google ad. Expires after 90 days.
df_search: Third-party analytical cookie (Doofinder) that records the searches performed and which products are clicked on, helping us to improve search results. It is only installed after performing a search and expires in 1 hour.
This list will be updated regularly to keep you as informed as possible about the cookies we use.

How to configure or disable cookies

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To allow, know, block or delete cookies installed on your computer you can do so by configuring the options of the browser installed on your computer. For example you can find information on how to do this in the case you use as a browser:

Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias
Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
Safari (Mac): https://support.apple.com/es-es/guide/safari/sfri11471/mac
Safari (IPhone/Ipad): https://support.apple.com/es-es/HT201265
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Person Responsible for the Treatment

  • NAME: AARON GUADALUPE HERNÁNDEZ
  • DNI:78586014M
  • ADDRESS:Calle Fragua 15
  • C.P.: 35540
  • PROVINCE: Caleta de Sebo, Las Palmas
  • PHONE: 680 563 008
  • EMAIL: info@taxilagraciosa.es

End of data processing

  • To offer a correct and simpler operation of the website
  • To maintain the commercial relationship with the user
  • To carry out aggregate statistical studies
  • To carry out statistical studies in aggregate form
  • Legal basis of the processing
  • Consent of the data subject

Data retention

Some of the cookies used will store your data for as long as you keep the session open. Data extracted by third parties will be stored for a maximum of 2 years.

Data sharing

Data will not be disclosed to third parties, unless legally obliged to do so.

Rights

  • Right to withdraw consent at any time
  • Right of access, rectification, portability and deletion of your data as well as to limit or oppose its processing.
  • Right of access, rectification, portability and deletion of your data as well as to limit or oppose its processing.
  • Right to complain to the supervisory authority (www.aepd.es) if you consider that the processing does not comply with the regulations in force.
  • Right of access, rectification, portability and deletion of your data as well as to limit or oppose their processing.